Medical Receptionist – Exeter




Administrator, Reception & Administration, Reception & Administrator


£ £17,771 - £20,400



Job description

SpaMedica are looking for a talented Medical Receptionist/Patient Coordinator to join our new hospital based in Exeter.

SpaMedica is one of the UK’s leading independent providers of ophthalmic services and largest provider of NHS cataract surgery across the UK treating NHS and private patients and in 2018 we became the largest provider of NHS cataract surgery with 24.000+ surgeries per annum with a rating of 5 stars on NHS choices.

Our package includes:

  • £17,771 – £20,400 per annum salary
  • Staff Parking
  • Continuous training and development programme through our Internal Learning Management system and clinical training team
  • Bonus 1 – June – potential to earn Up to 5% individual performance related bonus
  • Bonus 2 – February – hospital/company related bonus
  • Staff Benefits, including discounts at a large selection of retailers/hospitality and fitness facilities.
  • Referral programmes – a cash reward for introducing new employees to SpaMedica
  • Internal Company recognition programme
  • Reward for reaching length of service milestones
  • Twice yearly all staff celebration parties
  • Career Progression within the business.
  • Work life balance shifts of 4-day a week starting 7.30am to 5.30pm and 2 in 4 weekends as and when required.
  • 20 days holiday (33 days including bank holidays) increasing with length of service
  • Company pension scheme.

Here’s a little about us to begin with:

  • We are privileged to be able to support the tens of thousands of NHS patients that come to SpaMedica each year.
  • We are dedicated to reducing NHS waiting times for cataract surgery, YAG capsulotomy and AMD treatments.
  • We are proud to deliver excellent care and support thousands of patients to achieve better vision – our outcomes are some of the best in the UK, with low complication rates.
  • We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in.

The Role:

  • Ability to communicate with a wide range of people
  • To ensure that all visitors and telephone callers to the practice are greeted professionally
  • Effective team worker
  • Registering new patients
  • Scanning of documents onto medical system
  • Sending letters to patients as necessary
  • Photocopying of notes and other information
  • Ensure the entrance and reception area are always pristine and welcoming and conveying the appropriate image.
  • Making appointments via the computerised system
  • Dealing with all telephone call queries/requests and acting as liaison with consultants as necessary
  • Maintaining and encouraging adequate security measures, ensuring all clinical rooms are locked when not in use.
  • Comply with all in house and statutory Health and Safety procedures
  • Unlocking or locking up of surgery premises
  • Full training will be provided in return of your excellent customer service & administration skills.

To be considered for this role you must have a minimum of 6 months experience within a customer service or Administration role.

Please call us for an informal chat if you’d like to find out more about working at SpaMedica.

We look forward to hearing from you.

Due to the high volume of applications we are unable to provide feedback for all applications.

We are aware of the recent Government consultation regarding the potential to mandate Vaccinations for Healthcare workers

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